Term and Conditions

Last Updated: [Date]

Welcome to On & Prana Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website buyonpranacloth.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental supervision. We serve customers worldwide except certain Asian countries and remote regions.

1.2 Intellectual Property

All content on our site (logos, text, graphics, product designs) is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our adventure-ready apparel (including accessories, clothing, outerwear, footwear, and activewear). Colors may vary slightly due to monitor settings. Sizes follow standard US measurements unless otherwise noted.

2.2 Product Availability

All items are subject to availability. We may limit quantities and reserve the right to discontinue products without notice.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for reasons including but not limited to:

• Product unavailability
• Suspected fraudulent activity
• Errors in pricing information

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and authorized.

3.3 Pricing

All prices are in USD. We may adjust prices due to market conditions, errors, or promotional events. International customers are responsible for any customs fees or import taxes.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email upon shipment.

4.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

Delivery times are estimates only. We’re not responsible for delays caused by carriers or customs.

5. Returns and Exchanges

5.1 Return Policy

We accept returns/exchanges within 15 days of delivery for most unworn, unwashed items with original tags. Exceptions:

• Underwear & Intimates (unless defective)
• Socks (unless defective)
• Swimwear without intact hygienic liner

5.2 Return Process

To initiate a return:

1. Email [email protected] with your order details
2. Receive Return Authorization Number (RAN)
3. Ship items to: On & Prana Returns, 1413 Bel Meadow Drive, City Of Commerce, CA 90040

Return shipping costs are the customer’s responsibility unless the item is defective.

5.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Account Security

If you create an account, you’re responsible for maintaining confidentiality of your credentials and all activities under your account.

6.2 Accurate Information

You must provide current, complete, and accurate purchase and account information.

6.3 Prohibited Conduct

You agree not to:

• Use our site for illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with site functionality
• Submit false return requests

7. Limitations of Liability

To the fullest extent permitted by law, On & Prana Sales Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Errors or omissions in product information
• Events beyond our reasonable control (natural disasters, strikes, etc.)

Our total liability for any claim related to these terms or your purchases shall not exceed the amount you paid for the product(s) in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

9. Changes to Terms

We may update these terms periodically. The updated version will be posted on our site with a new effective date. Your continued use constitutes acceptance of the revised terms.

10. Governing Law

These terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms and Conditions, please contact us at:

On & Prana Sales Store
1413 Bel Meadow Drive
City Of Commerce, CA 90040
United States
Email: [email protected]